About Us

Our vision: Offering adaptive and responsive services in a respectful and non-judgemental way.

  • Providing free, accessible, and flexible services

  • Offering specialist knowledge and support

  • Bringing together the most appropriate services for individuals

  • Creating a holistic approach to health and wellbeing

  • Ensuring no one is left behind

  • Enabling individuals to be heard and understood

  • Investing in our people

Our mission: Working with people to support their health and wellbeing.

Our values: Our values have been specially selected by our staff and volunteers. We believe all our work should share the ethos of our three values: Kindness, Integrity and Commitment.

Kindness – friendly, caring and considerate. Integrity – honest and having strong moral principles. Commitment – dedicated to the cause.

Catalyst Support is a non-profit organisation founded in 1989 with the goal of addressing the social effects of mental health problems on people’s lives and promoting overall wellness.
It specialises in non-medical services that support the physical and mental health of Surrey residents. The charity’s work supports the population’s health to improve physical and mental health outcomes, raise wellbeing, and minimise health inequalities. The principles of kindness, integrity, and commitment are upheld by the charity’s workforce.

Catalyst Support works with adults in Surrey to improve their lives in terms of stability and wellbeing, with the aim of reducing harm to themselves, their families, and the community. This is achieved through a wide range of projects, many carried out in partnership with other agencies, across the county.

Co-design and co-production allow the charity to offer services tailored to the specific needs of its clients. By involving clients in the design and delivery of programmes, the charity can create more effective and impactful interventions that address the root causes of the challenges faced by adults in Surrey.

Projects are funded through commissioned work by Surrey County Council, Public Health, and the NHS via the Integrated Care System of Surrey Heartlands and Frimley Health and Care, as well as Surrey and Borders Partnership NHS Foundation Trust (SaBP), the Office of Police and Crime Commissioner, and the National Lottery Community Fund.

Read our Strategy.

Our Finances

Read our last Annual Report and Financial Statements.

The charity is in a healthy financial position with an income stream of around £5 million pa, which is managed by a small employed financial team under our Finance Manager. It currently has a Board of 7 trustees, over 100 staff and a similar number of volunteers. Our patron is His Honour Christopher Critchlow, Deputy Lieutenant of Surrey, and a past High Sheriff of the county and High Court judge. We will be filing our 2024 Report shortly.

Equality, Diversity and Inclusion Statement

Catalyst Support is committed to promoting equality, diversity and inclusion and translating this into all aspects of our work. We are proud of our record of diversity in our employees and trustee cohorts. We will not tolerate discrimination or other unfair treatment against any of our employees or users of our services, on the basis of gender, race, colour, age, ethnicity, marital status, family circumstances, disability, sexual orientation, political or religious belief.

Read more about Equality & Diversity at Catalyst Support.